FAQ - Littelfuse Suppliers

These FAQs pertain to the suppliers of Littelfuse

What is Freshdesk?
Freshdesk is an online cloud-based customer service software providing helpdesk support for our PPAP activities with smart automations. 
Wed, 18 Jul, 2018 at 10:22 AM
Why use Freshdesk?
Here’s a few benefits of Freshdesk: Its Google Apps plugins offer additional services without our customers needing to change any touch points. It offer...
Wed, 18 Jul, 2018 at 10:22 AM
How do I signup for a Freshdesk account?
You can signup for a Freshdesk account in 2 steps by following this link: https://littelfuse.freshdesk.com/support/signup 1) Register 2) Post registr...
Wed, 25 Jul, 2018 at 11:22 AM
How will Littelfuse request a PPAP from me?
The supplier will be notified about the PPAP request via email containing the request details and a link to the Freshdesk ticket which can be used to commun...
Mon, 23 Jul, 2018 at 9:51 AM
What is Littelfuse IMDS ID #?
Littelfuse ID # is 2426
Tue, 17 Jul, 2018 at 3:37 PM
How long does it take to review a PPAP?
,
Wed, 18 Jul, 2018 at 10:25 AM
What are the submission levels of PPAP?
Submission Levels Level 1 Only the PSW is submitted to the customer and AAR, if applicable Level 2 The PSW with samples and limited supporting data are subm...
Wed, 18 Jul, 2018 at 10:26 AM
What is International Material Data System (IMDS)?
IMDS is a global database which contains, maintains, and analyzes all the materials used by automotive suppliers in their products.
Thu, 19 Jul, 2018 at 1:32 PM
How can I contact Littelfuse Agent or submit the PPAP?
The supplier can communicate with Littelfuse agent, and submit the PPAP by accessing the ticket via link provided in request notification email, and clickin...
Mon, 23 Jul, 2018 at 10:38 AM
Supplier - Freshdesk Instructions.
Dear Supplier,  In the attached document you will find the steps to: login, review and reply to tickets.  When you receive a ticket this means that we ...
Wed, 10 Oct, 2018 at 3:58 PM